AI Hospitality
AI Hospitality · Bookings & 24/7 Reception
AI Hospitality · Bookings & 24/7 Reception
The AI that takes your bookings.
While you manage guests on-site.
Amalya IA’s Hospitality AI answers calls, qualifies requests, checks availability, confirms bookings, and follows up with guests before arrival. You stay focused on guest experience.
Booking in under 2 min · Designed for hotels & guesthouses · Compatible with D-EDGE, Mews, Octopus · GDPR-compliant
AI for hospitality isn’t just a basic chatbot. It’s a system that handles everything keeping hoteliers up at night: calls, bookings, follow-ups, check-ins, and guest management.
The real problem for a hotelier? The sheer number of channels. A prospect waiting an hour at the front desk books with a competitor right after. A well-configured AI captures those calls, checks real-time availability, and confirms the booking immediately — even at 4 AM.
At Amalya IA, we deploy AI stacks specifically designed for hospitality venues: hotels, guesthouses, B&Bs, campsites. Connects to your existing PMS (D-EDGE, Mews, Octopus, Cloudbeds)—no new tools to learn.
Who it’s for
An AI tailored to every type of accommodation.
Hotels, residences, guesthouses, campsites.
Independent Hotels
Handles multi-channel calls, automated check-in/check-out, post-stay follow-ups.
Residences & Apart-hotels
Manages long-stay bookings, recurring billing, housekeeping coordination.
B&Bs & Guesthouses
Pre-qualifies bookings, sends contracts, collects deposits.
Campsites
Manages group arrivals, campsite slot booking, seasonal scheduling.
Restaurant Hotels
Coordinates between table and room, handles special menu requests.
Tourist Residences
Manages pensions, activity booking, seamless check-out.
Method
How we set up your Hospitality AI.
5 steps designed for hoteliers with no time to spare.
01
Reservation Flow Audit
Review of all your channels (phone, website, partner platforms) to identify call peaks and bottlenecks.
Deliverable: Optimized flow map
02
Hospitality Script
Custom dialogue written: date verification, room types, special requests, options.
Tested on 10 simulated calls before approval
03
PMS Integration
Direct connection to your PMS (D-EDGE, Mews, Octopus, Cloudbeds). The AI reads and writes to your existing database.
Your PMS remains the central system
04
Advanced Scenarios
Handles late arrivals, room upgrades, specific diets, cancellations, and modifications.
All common and rare cases covered
05
Testing & Adjustments
14-day adjustment period with you. We fine-tune responses, follow-ups, and flows.
30-day money-back guarantee
Case Studies
Venues already using it.
Typical results after 30 days of use.
Phone Reception
3-star coastal hotel
Before: 40% missed calls
After: 100% calls handled
Increased occupancy
Multi-Channel Booking
Alpine residence
Before: 3 desynchronized channels
After: Single unified calendar
Zero overbookings
Post-Stay Follow-Up
Bordeaux guesthouse
Before: Random follow-ups
After: Systematic D+1 follow-up
+35% reviews & direct bookings
Comparison
Traditional Hotelier vs AI-Augmented Hotelier.
What changes between a classic hotelier and one equipped with AI.
Hotelier without AI
The classic daily grind
- Missed calls: 30–50%
- Booking turnaround: 1–3 days
- Evenings in the office: 8h+/week
- Cancellation management: Manual
- Administrative costs: High
- Operational stress: Constant
Hotelier with Amalya IA
The AI-augmented hotelier
- Missed calls: 0%
- Booking turnaround: Under 2 min
- Evenings in the office: Reclaimed
- Cancellation management: Automated
- Administrative costs: Divided by 5
- Operational stress: Reduced
Pricing
How much does AI for hospitality cost?
From €497 one-time. No lock-in. 30-day guarantee.
| Offer | Audience | Price | Included |
|---|---|---|---|
| Starter IA | Sole traders · Freelancers | €497 one-time | Basic AI Receptionist · Automatic confirmations · Calendar integration · 30 days of support |
| Business IA (recommended) | SMEs (5–25 employees) | €997 one-time | Advanced AI Receptionist · Multi-channel bookings · Full PMS integration · Automated follow-ups · 60 days of support |
| AI Teammate Senior | SMEs (25+) · Scale-ups | €2,497 one-time | Full multi-property stack · Group & event management · Consolidated reporting · 90 days of support |
FAQ
Frequently Asked Questions About Hospitality AI.
I’m not tech-savvy—is this for me?
That’s exactly who it’s for. Once set up, you don’t touch anything. The AI runs in the background—bookings are confirmed, follow-ups are sent, and you just receive a summary dashboard each morning. We handle all the technical side.
My PMS is D-EDGE / Mews / Octopus—is it compatible?
Yes. We integrate natively with D-EDGE, Mews, Octopus, Cloudbeds, and most market-leading PMS tools. You keep your current software—the AI creates bookings directly from your existing availability and rates.
What if a guest insists on speaking to someone?
The AI transfers immediately to your number or your team’s. You remain the preferred contact for loyal guests. The AI mainly handles new prospects, peak periods, and after-hours requests.
How long does setup take?
Between 5 and 14 days depending on complexity. You only need a 30-minute call to explain your operations, send your room rates, and approve the voice script. The rest is automated.
Can the AI handle special requests like diets or connecting rooms?
Yes. The script is fully customizable. If you offer connecting rooms, specific diets, or special amenities, the AI asks the right questions and checks availability accordingly.
What’s the ROI for a hotelier?
For a 20-room hotel: 15 to 25 additional bookings per month captured thanks to round-the-clock service. At an average margin of [€150–300] per night, the ROI for Business IA (€997) is typically achieved in 8 to 12 weeks.
Will guests know they’re talking to an AI?
If you prefer, the AI can introduce itself as your virtual receptionist—this is increasingly common and well-received. Otherwise, it remains discreet. The voice is highly natural, and most guests don’t notice on short calls.
What happens during closures or low seasons?
That’s exactly when it’s most valuable. The AI continues taking bookings, qualifying requests, and confirming arrivals even when your doors are closed. No lost guests during absences or holidays.
Ready to stop missing a single booking?
30 minutes on the phone to understand your venue and estimate what the AI can handle for you. Free, no lock-in.