AI E-commerce
AI E-commerce · Sales & Automated Support
AI E-commerce · Sales & Automated Support
The commercial assistant that works day and night.
While you grow your catalogue.
Client response in under 30s · Built for online shops & marketplaces · Compatible with Shopify, WooCommerce, PrestaShop · GDPR-compliant
AI for e-commerce isn’t just another chatbot on your site. It’s a system that handles everything preventing you from scaling your business: customer service, order tracking, follow-ups, returns management, and competitive monitoring.
The real problem for an e-commerce merchant is dispersion. You juggle Shopify orders, Marketplace messages, complaint emails, and delivery follow-up calls. A client waiting 24 hours for a response won’t come back. A well-configured AI absorbs this flow, standardises responses, and lets you focus on growing your business.
Who it’s for
An AI tailored to every online business.
Shopify & WooCommerce stores, marketplaces, D2C brands, subscriptions—the AI adapts to your business model.
Shopify & WooCommerce stores
Centralised order management, personalised abandoned cart follow-ups, 24/7 customer support, automated returns & refunds, supplier stock synchronisation.
Marketplaces (Amazon, Etsy, Cdiscount)
Multi-platform customer message management, centralised stock updates, automated dispute responses, review monitoring and responses.
D2C & direct brands
Qualification of incoming commercial leads, pre-order & campaign management, quality claim tracking, automated weekly sales reporting.
Physical stores with click & collect
Shop pickup coordination, real-time availability confirmation, follow-ups on reserved baskets not collected, side-request management.
Subscriptions & recurring revenue
Subscription management, renewal follow-ups, failed payment tracking, automated preference and delivery address updates.
Dropshipping & print-on-demand
Supplier order tracking, automatic customer notifications, cross-supplier return management, follow-ups for logistical delays.
Method
How we set up your E-commerce AI.
5 steps designed for e-commerce merchants who want to save time.
01
Client Flow Audit (30 min)
We analyse your request volume, sales channels, and seasonal peaks. We identify repetitive requests and client drop-off points.
Deliverable: friction point diagnosis
02
Business Scenario Configuration
We set up automatic responses for each request type: order status, returns, complaints, product questions, delivery tracking.
Clients won’t know it’s not human
03
Connection to your e-commerce stack
We integrate the AI with your CMS (Shopify, WooCommerce, PrestaShop, Magento) and your sales channels. Real-time catalogue and stock synchronisation.
Your back-office remains unchanged
04
Advanced Automation Configuration
Abandoned cart follow-ups, hot lead qualification, competitive monitoring, customer review responses. Each scenario maximises your revenue.
Each scenario maximises your turnover
05
Testing & Continuous Optimisation
14 days of exchange analysis. We refine responses if any aren’t precise enough. Once calibrated, the AI runs autonomously, and you reclaim your time.
30-day money-back guarantee
Case Studies
Shops already using it.
Typical results observed after 30 days of use.
Automated Customer Support
Fashion store, Île-de-France
Before: 8h/day on support
After: 90% of requests handled by AI
Team focused on acquisition
Abandoned Cart Follow-ups
Home decor e-commerce, Lyon
Before: Generic email sent D+1
After: Personalised follow-up H+1
+18% conversion rate
Returns Management
Multi-seller marketplace, Nantes
Before: 4h/day on returns
After: Returns processed in 5 min
Zero management errors & satisfied clients
Comparison
Traditional E-commerce vs AI-Augmented E-commerce.
What changes between a classic online shop and one equipped with AI.
E-commerce Without AI
The classic daily grind
- Customer support: 4 to 10h/day
- Cart follow-ups: <10% average rate
- Returns management: 2 to 5 business days
- Review responses: Forgotten or generic
- Customer service cost: High
- Operational stress: Constant
E-commerce with Amalya IA
The AI-augmented shop
- Customer support: 24/7 automated
- Cart follow-ups: Up to 25% rate
- Returns management: In 5 min flat
- Review responses: Personalised & fast
- Customer service cost: Divided by 5
- Operational stress: Eliminated
Pricing
How much does AI for your shop cost?
From €497 one-time. No lock-in. 30-day guarantee.
| Offer | Audience | Price | Included |
|---|---|---|---|
| Starter IA | Sole traders · Freelancers | €497 one-time | Basic AI Receptionist · Abandoned cart follow-ups · 24/7 customer support · Stock synchronisation · 30 days of support |
| Business IA (recommended) | SMEs (5–25 employees) | €997 one-time | Advanced AI Receptionist · Lead qualification · Returns & refunds management · Competitive monitoring · 60 days of support |
| AI Teammate Senior | SMEs (25+) · Scale-ups | €2,497 one-time | Full multi-channel stack · Consolidated reporting · Marketing automation · Subscription management · 90 days of support |
FAQ
Frequently Asked Questions About E-commerce AI.
I don’t have a dedicated customer service team—will this complicate things for me?
Not at all—it’s designed for that. The AI handles 90% of standard requests. You receive a daily summary email with exceptions to manage. No need to hire or manage schedules.
My site runs on Shopify / WooCommerce / PrestaShop—is it compatible?
Yes. We natively integrate with Shopify, WooCommerce, PrestaShop, Magento, BigCommerce, and over 50 marketplaces via dedicated connectors. No platform change required.
What if a client insists on speaking to a human?
The AI immediately transfers the client to your team or number. You remain the preferred contact for loyal clients or complex situations. The AI mainly handles massive flows and standardised requests.
How long does setup take?
5 to 14 days depending on the plan. You just need to provide your e-commerce credentials and unit prices. We configure scenarios, test, and you switch to AI mode.
Can the AI personalise abandoned cart follow-up emails?
Yes. Based on cart value, time elapsed, product concerned, and the client’s purchase history. We adapt the message, subject line, timing, and even the re-engagement offer (discount code, free shipping if threshold met).
What’s the ROI for an average shop?
For a shop generating €50 000/month revenue with 15% abandoned carts, Business IA recovers between 3% and 8% additional revenue per month. The return on investment for €997 is typically achieved in 2 to 4 weeks.
Will clients know they’re talking to an AI?
If you prefer, the AI can introduce itself as your commercial assistant. Otherwise, it stays discreet. Responses are natural enough that most clients won’t notice on standard requests.
What if I launch a new collection or promotion?
The AI adapts in real time. You create your promotion in your CMS or marketplace, and the AI immediately relays the information across all your channels and answers related questions without human intervention.
Ready to automate your growth?
30 minutes on the phone to analyse your client flow and estimate what the AI can handle for you. Free, no lock-in.